Buy Coupons FAQ

1.  How can I save money on Grocery Products?
Select Coupon Program offers a simple and easy way to get great grocery coupons. Each month you can select up to $50 worth of grocery coupons of your choice. These coupons can than be redeemed at your local supermarket.

2. What do I get with the free $25 in grocery?
When you sign up for our free trial offer, you will receive Susan's Supershopping DVD, her custom coupon organizer, access to her free savings guide, free savings articles and of course $25 in grocery coupons. These coupons are some of the most popular coupons that are available.

3.  How do I receive my coupons?
Once you sign up online, you will be able to login to your account. Once logged in, select "make new coupon selection" and select the coupons of your choice. You must choose at least $25 worth of your favorite coupons. Once your order is submitted, we will automatically process and mail out your coupons. Plus you will be notified by email when your coupons are in the mail

4.  Why use Select Coupon Program
Select Coupon Program has been around for 25 years and we know coupons! We only keep the best coupons and always have enough to fill your order right away.

5. When will I receive my coupons?
Your coupons will be typically be mailed out within a few business days. At certain times during the month we experience very high volume of orders and your order may be delayed. If for any reason the coupons your receive have a shorter then expected expiration date, please let us know.

6.  How often can I order?
You can order either once or twice a month (depending on your membership) for up to $25 worth of coupons. Most new memberships are eligible for $50 of coupons per month.

7. Is there a minimum number of coupons that I must select?
Yes, there is a minimum of $25 worth of coupons, plus 15 backup coupons per order; we do this to make sure we will always be able to fill your order.

8. Is there a maximum number of coupons that I can select?
Yes, $50 per month (depending on your membership type, most new memberships can order up to $50 in coupons per month).

9. Do the coupons have an expiration date?
Yes, the expiration date is set by the manufacturer and there will generally be at least 14 days left on the expiration date by the time you receive it, but this will vary.

10. I have selected my coupons and I don't see the order button?
Once you select $25 worth of coupons (or slightly more) you will see a "Proceed" button inside the coupon counter on the right hand side of the page. The button only appears after you reach $25 in coupons.

11. Where can I use these?
As long as the supermarket accepts coupons you can use them.

12. How much does it cost?
If you choose our free trial. The first $25 in coupons are free, after the trial period ends you will billed $9.95 per month. You will be able to order up to $50 in coupons of your choice each month, plus receive Susan's supershopping DVD and Coupon Queen Organizer. In addition you will have access to all membership areas. The charge goes to cover the handling, processing, and other non-coupon fees. This is a recurring charge and will only be cancelled once your membership is terminated.

13. Is my billing information secure?
Yes. All your information during checkout is secured with SSL using strong 128 bit, 56 bit or 40 bit encryption depending upon your browsers capability. SSL encrypts all the information exchanged between you and Select Coupon Program while in transit, which means that personal information and credit card details cannot be viewed by outside parties. In addition we encrypt all credit card data so that no one can view your private information.

14. How do I cancel?
To cancel your account simply log in. Click on the "My Account" tab and then select "Cancel".

15. I forgot my password?
If you forgot your password, click on "member login" in the header, and then use the "forget password" link.

16. Refund Policy (see applicable membership)
Savings Starter Kit (Free DVD plus Free $25 in Coupons) - Since both of these items are free, there are no refunds offered for the $6.95 shipping cost.

Premium Membership ($39.95 per year) - We provide a 7 day money back guarantee on our premium membership.

Free Trial - You can cancel anytime and if you cancel before your free trial ends you will not be charged. In addition we provide a 30 Day 100% Satisfaction Guarantee even after your first billing period! To get a refund simply return all of the coupons you received in the mail, plus the DVD and Organizer with a short note requesting a refund. We must receive the coupons and other items back within 30 days of your order. After the initial charge, make sure to cancel before the next recurring billing charge since we do not provide a refund for any charges after the initial 30 days.

Supplier FAQ (Selling Coupons)

What is the supplier program?
The Select Coupon Program Supplier Program allows you to clip, organize and mail coupons from home and get paid for your time and effort. The supplier program is free, there are no charges whatsoever. Simply sign up, read the instructions, find coupons, and clip and mail.

Note: We do not pay for coupons, only for your time and effort to clip and organize them.

How much can I make with your program?
Earnings are unlimited, the more coupons you send us the more money we will send you.

How does the supplier program work?
1. Find coupons that are on our need list (you can access the need list once you register).
2. Submit your coupon list via our online submissions system.
3. You will receive an email once your coupons have been reviewed.
4. If your coupons have been approved, put like coupons together using a paperclip or rubberband.
5. Mail the coupon's into us and update your coupon order to "mailed".
6. Once the coupons are received, they will be reviewed, if approved, your dashboard will update with the amount you earned.

Note: You must reach $25 in commissions in order to receive payment.

Is it easy?
YES, simply find the coupons and mail them into to us, that's it! It couldnâ€™t be easier
When do I get paid?
We normally pay our suppliers within 30 days of reaching the payment commission threshold of $25. If you havenâ€™t received payment in a timely fashion, please contact us.
Do expiration dates on the coupons matter?
Yes, all coupons must expire in 45 days or more.
Is there a maximum number of coupons I can send in?
No! The more the better. Plus, send in coupons as often as you want.
Is there a minimum amount I can send in?
No, but you must send in at least 10 of the same coupon at a time. Also we do not send checks out to suppliers until you reach $25 in commissions.
How much do you pay?
We pay 5% of face value for all coupons on our need list. We pay for your time and effort, not for the coupons.
I sent in a lot coupons and only received credit for some, why?
There are a number of reasons, the most common is expiration dates, or your order might not have matched what you submitted online.
How much does it cost?
Nothing! It's 100% free.
How to do I cancel
Simply log into your account, click on "My Account" and then "Cancel".
What if I don't have a computer, can I still sign up
No, at this time we are only accepting online applications.

What payment options do you offer?
You can choose to have your payment sent via check or paypal.

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